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Singapore, December 2016: The ever-increasing pressure on employee efficiency coupled with increasing global footprint makes mobility in today’s Hospitality services a critical, enabling solution.
HokuApps, A rapid application development platform for digital transformation, helped Big Red Environmental Group digitize their business to increase the productivity of the business at a very rapid speed.
Big Red Environmental group is a leading one-stop-shop for indoor environmental solutions specialized in disaster recovery services, building diagnostics, mold remediation and consulting.
The need for a fully-fledged mobile solution which could relay and track the work being carried out was fulfilled by the low- code solutions of HokuApp Platform. The company needed a tool to schedule its service employees more efficiently. Tracking how well the work was done from the moment a technician received the order, right down to when they left the site, Big Red group required a seamless integration of all business processes to maximize efficiency and meet expectations.
HokuApps Hospitality services solution was developed to monitor the work by seamlessly integrating the entire business processes. The mobile app bridged the gap between service workers and the back office. The automated process increased workflow transparency and efficiency thereby reducing errors and providing great customer service.
Due to HokuApps Hospitality services Software, all service staff could now see who visited a room, when they visited, which follow-up actions were implemented and which objectives were defined in collaboration with colleagues. This holistic support concept is rounded off by personal communication and project work, which has a tremendously positive effect on service delivery.
About HokuApps: HokuApps one of the fastest growing Mobile Application Development Platform (MADP) providers, is a rapid application development platform for accelerating the digital transformation of organizations. The enterprise platform empowers businesses to Innovate, Modernise and Transform at a rapid speed. Powered by pre-configured components and modules, HokuApps low code solutions allow businesses to create and integrate intelligent, agile solutions in sync with existing workflows.