What Enterprise Mobility Apps Bring to the Table
Enterprise mobility services offer multiple advantages:
Improved productivity: Enterprise mobility applications are extremely conducive to employee productivity. Offering access to key office apps on personal devices enable them to accomplish crucial business requirements at a moment’s notice. For instance, an employee stuck in traffic can answer time-sensitive emails without delay. IT personnel doing an audit can enter related data into the system on site, instead of separate entry later via a specific desktop. This also encourages digital communication and capabilities, leading to more effective interaction and collaboration.
Improved customer experience: Enterprise mobility offers access to necessary data at any point. Enterprise mobility solutions also allow users to share a device screen with a customer or colleague with ease. This obviously enhances the customer experience as well as knowledge sharing and learning opportunities. This also promotes data accuracy and process improvement by providing chat, social media, and video tools to complement traditional email. Communication and collaboration at the group level lead to increased real-time recording and utilization of business intelligence. All this contributes to the widely improved customer experience.
Process efficiency and cost reduction: Enterprise mobility’s ability to function on employees’ personal devices saves time on training needed to master the mechanics of any multi-function, company-bought device. Sales or field teams can also use interactive apps via enterprise mobility solutions. They can also record and enter location-specific data, which leads to process improvement and increased efficiency.
Decreased paperwork: Shifting information flow to digital channels, and making them more accessible cuts down on paperwork. Costs for paper, ink, and other supplies are also reduced. Chances of information loss are decreased, which leads to a more systematic workflow.